Technical Operations Inc. is seeking a Multimedia Audio Senior Technician to join our team. The ideal candidate will have multiple years of expertise in supporting audio-visual multimedia operations, having worked for audio-visual companies with experience operating ballroom-sized events for corporate clients, as well as in live event production. They can work under pressure quickly and carefully in any given situation. This role involves working on various equipment and systems to ensure optimal functionality.

Responsibilities:

• Set up, operate, and maintain audio-visual equipment, including cameras, microphones, projectors, soundboards, and lighting systems.
• Ensure seamless operation during live broadcasts, events, and presentations.
• Troubleshoot technical issues and provide timely support for audio-visual systems.
• Collaborate with production teams to ensure technical requirements are met for recording and broadcasting.
• Conduct routine maintenance and repairs of audio-visual equipment.
• Assist in the planning and execution of multimedia projects, ensuring technical feasibility and quality standards.
• Communicate with team members to coordinate tasks effectively.
• Assist the team with the operation and manage AV systems and peripherals.
• Daily morning check of MPR, Auditorium, and select Executive Conference rooms. Proactively identify issues and ensure they’re all in working order for the day’s meetings.
• Own pre-meeting AV checks for high-profile events as well as for VIP / executive video meetings.
• High degree of knowledge in a multitude of operating styles.
• Ability to troubleshoot AV components.
• A clear understanding of audio-visual signal flow troubleshooting.
• Ability to lead, mentor junior staff, and foster industry-standard working practices.
• Complete familiarity with—and adherence to—standard business practices and procedures.
• Be operationally versatile on high-end equipment.
• A strong understanding of how to configure complex setups and signal flow.
• Live event production and support experience.
• Real-time communication of any high-profile event issue.
• Assist with day-to-day operations, delegate tasks, and set deadlines.

Soft Skills

• Exemplary communication and follow-up skills.
• Ability to work well individually or in a team setting.
• Outstanding customer and White Glove Service.

Looking for a candidate with three high-level skills:

1. Doer – Very strong technically, so we can fix and handle issues internally, continually visits the assigned spaces ensuring all equipment is up and running, willing to work on after-hour events.

2. Thinker – Looking ahead for potential issues and raising them to the attention of AV team leaders.

3. Relationship Builder – Excellent customer service skills, as well as communicative skills to engage with staff and clients.

Experience:

• Certifications in audio-visual technology or related fields.
• Experience with streaming technologies and digital media platforms.
• Proven experience (8 years) as an Audio-Visual Technician or similar role in broadcasting and technical support.
• Strong knowledge of audio-visual equipment, systems integration, and troubleshooting techniques.
• Proficiency in operating cameras, audio mixers, video switchers, and related equipment.
• Familiarity with industry standards for audio and video quality.
• Excellent communication and teamwork skills.
• Ability to work under pressure and adapt to changing priorities.

This position offers the opportunity to work on diverse technical challenges and contribute to the smooth operation of various systems. If you possess the required skills and are eager to apply your expertise in a dynamic environment, we encourage you to apply for this Multimedia Technician role.

Job Type: Full-time

Pay: $124,000.00 - $125,000.00 per year

Benefits:

• 401(k) 2% match
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person